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The service from CEL is reliable and consistent

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It is easy doing business with CEL

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Staff at CEL are always -Helpful

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-Courteous

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-Knowledgeable

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-Easy to understand

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- Understand my requirements

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I have adequate access to CEL staff for advice and assistance

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I understand technical explanations given by CEL staff

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I am satisfied with the way CEL staff handles results related issues

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CEL staff are flexible in finding solutions to problems

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The CEL submission form is easy to complete

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Test results from CEL are received in a timely manner

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Reports from CEL contain the information that I require

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My overall impression of CEL is that

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Please give us some tips to improve our service

Let us know if there is anything else